Austen House

Kilnsea Drive, Lower Earley, Reading, RG6 3UJ

CQC overall rating

Requires improvement

Care type

Registered with nursing

Beds

79

Rating published 04/10/2022 about 3 years ago. The CQC does not re-inspect on a fixed schedule, and a home can change considerably between inspections. Treat an older rating as a starting point, not a current verdict.

The five CQC rating areas

The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.

Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Good
Well-led
Requires improvement

Provider and contact

Registered provider
Barchester Healthcare Homes Limited
Local authority
Wokingham
Telephone
01189266100
Read the official CQC inspection report
Full official record and sources
Official regulator record
NameAusten House
Location Name · observed 2026-08-04 · ogl-v3-cqc
CQC location ID1-125862259
Location ID · observed 2026-08-04 · ogl-v3-cqc
ProviderBarchester Healthcare Homes Limited
Provider Name · observed 2026-08-04 · ogl-v3-cqc
CQC provider ID1-102642955
Provider ID · observed 2026-08-04 · ogl-v3-cqc
StatusActive on the CQC register
Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc
Regulated service typesCare home service with nursing
Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc
Beds79
Care homes beds · observed 2026-08-04 · ogl-v3-cqc
CQC overall ratingRequires improvement
Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc
Rating published04/10/2022
Publication Date · observed 2026-08-04 · ogl-v3-cqc
AddressKilnsea Drive, Lower Earley, Reading
Location Street Address · observed 2026-08-04 · ogl-v3-cqc
PostcodeRG6 3UJ
Location Postal Code · observed 2026-08-04 · ogl-v3-cqc
UPRN14019378
Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc
Local authorityWokingham
Location Local Authority · observed 2026-08-04 · ogl-v3-cqc
CQC rating: SafeRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: EffectiveRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: CaringGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: ResponsiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: Well-ledRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
Official CQC reporthttp://www.cqc.org.uk/location/1-125862259
URL · observed 2026-08-04 · ogl-v3-cqc

Are you connected to this care home?

Ownership details shown here come from the regulator’s record. If you manage this home you can verify that and supply additional details, or tell us about an error.

Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

CQC does not endorse this service.

Licence: Open Government Licence v3.0 · Source: official register

Last verified against the official source: 2026-08-05