The Swallows Residential Care Home

Helions Bumpstead Road, Haverhill, CB9 7AA

CQC overall rating

Requires improvement

Care type

Registered without nursing

Beds

16

Rating published 14/10/2024 about 1 year ago.

The five CQC rating areas

The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.

Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Good
Well-led
Requires improvement

Provider and contact

Registered provider
Donna Burrows and Harold Burrows
Local authority
Suffolk
Telephone
01440714745
Read the official CQC inspection report
Full official record and sources
Official regulator record
NameThe Swallows Residential Care Home
Location Name · observed 2026-08-04 · ogl-v3-cqc
CQC location ID1-738691362
Location ID · observed 2026-08-04 · ogl-v3-cqc
ProviderDonna Burrows and Harold Burrows
Provider Name · observed 2026-08-04 · ogl-v3-cqc
CQC provider ID1-732257134
Provider ID · observed 2026-08-04 · ogl-v3-cqc
StatusActive on the CQC register
Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc
Regulated service typesCare home service without nursing
Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc
Beds16
Care homes beds · observed 2026-08-04 · ogl-v3-cqc
CQC overall ratingRequires improvement
Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc
Rating published14/10/2024
Publication Date · observed 2026-08-04 · ogl-v3-cqc
AddressHelions Bumpstead Road, Haverhill
Location Street Address · observed 2026-08-04 · ogl-v3-cqc
PostcodeCB9 7AA
Location Postal Code · observed 2026-08-04 · ogl-v3-cqc
UPRN10009756257
Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc
Local authoritySuffolk
Location Local Authority · observed 2026-08-04 · ogl-v3-cqc
CQC rating: SafeRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: EffectiveRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: CaringGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: ResponsiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: Well-ledRequires improvement
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
Official CQC reporthttp://www.cqc.org.uk/location/1-738691362
URL · observed 2026-08-04 · ogl-v3-cqc

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Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

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Licence: Open Government Licence v3.0 · Source: official register

Last verified against the official source: 2026-08-05