North Bay House
Borrow Road, Lowestoft, NR32 3PW
CQC overall rating
Inadequate
Care type
Registered without nursing
Beds
28
Rating published 31/10/2025 — within the last year.
The five CQC rating areas
The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.
- Safe
- Inadequate
- Effective
- Inadequate
- Caring
- Inadequate
- Responsive
- Requires improvement
- Well-led
- Inadequate
Provider and contact
- Registered provider
- Hellendoorn Healthcare Limited
- Local authority
- Suffolk
- Telephone
- 01502512489
- Website
- www.northbayhouse.co.uk
Full official record and sources
| Name | North Bay House Location Name · observed 2026-08-04 · ogl-v3-cqc |
|---|---|
| CQC location ID | 1-106199876 Location ID · observed 2026-08-04 · ogl-v3-cqc |
| Provider | Hellendoorn Healthcare Limited Provider Name · observed 2026-08-04 · ogl-v3-cqc |
| CQC provider ID | 1-101619220 Provider ID · observed 2026-08-04 · ogl-v3-cqc |
| Status | Active on the CQC register Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc |
| Regulated service types | Care home service without nursing Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc |
| Beds | 28 Care homes beds · observed 2026-08-04 · ogl-v3-cqc |
| CQC overall rating | Inadequate Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc |
| Rating published | 31/10/2025 Publication Date · observed 2026-08-04 · ogl-v3-cqc |
| Address | Borrow Road, Lowestoft Location Street Address · observed 2026-08-04 · ogl-v3-cqc |
| Postcode | NR32 3PW Location Postal Code · observed 2026-08-04 · ogl-v3-cqc |
| UPRN | 100091403740 Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc |
| Local authority | Suffolk Location Local Authority · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Safe | Inadequate Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Effective | Inadequate Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Caring | Inadequate Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Responsive | Requires improvement Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Well-led | Inadequate Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating published | 31/10/2025 Publication Date · observed 2026-08-04 · ogl-v3-cqc |
| Official CQC report | http://www.cqc.org.uk/location/1-106199876 URL · observed 2026-08-04 · ogl-v3-cqc |
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Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.
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Licence: Open Government Licence v3.0 · Source: official register
Last verified against the official source: 2026-08-05