Waterloo House
3 Nelson Gardens, Stoke, Plymouth, PL1 5RH
CQC overall rating
Requires improvement
Care type
Registered without nursing
Beds
20
Rating published 12/09/2025 — within the last year.
The five CQC rating areas
The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.
- Safe
- Requires improvement
- Effective
- Requires improvement
- Caring
- Good
- Responsive
- Good
- Well-led
- Requires improvement
Provider and contact
- Registered provider
- Vivacare Limited
- Local authority
- Plymouth
- Telephone
- 01752567199
Full official record and sources
| Name | Waterloo House Location Name · observed 2026-08-04 · ogl-v3-cqc |
|---|---|
| CQC location ID | 1-146198226 Location ID · observed 2026-08-04 · ogl-v3-cqc |
| Provider | Vivacare Limited Provider Name · observed 2026-08-04 · ogl-v3-cqc |
| CQC provider ID | 1-101694524 Provider ID · observed 2026-08-04 · ogl-v3-cqc |
| Status | Active on the CQC register Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc |
| Regulated service types | Care home service without nursing Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc |
| Beds | 20 Care homes beds · observed 2026-08-04 · ogl-v3-cqc |
| CQC overall rating | Requires improvement Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc |
| Rating published | 12/09/2025 Publication Date · observed 2026-08-04 · ogl-v3-cqc |
| Address | 3 Nelson Gardens, Stoke, Plymouth Location Street Address · observed 2026-08-04 · ogl-v3-cqc |
| Postcode | PL1 5RH Location Postal Code · observed 2026-08-04 · ogl-v3-cqc |
| UPRN | 100040468539 Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc |
| Local authority | Plymouth Location Local Authority · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Safe | Requires improvement Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Effective | Requires improvement Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Caring | Good Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Responsive | Good Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| CQC rating: Well-led | Requires improvement Latest Rating · observed 2026-08-04 · ogl-v3-cqc |
| Official CQC report | http://www.cqc.org.uk/location/1-146198226 URL · observed 2026-08-04 · ogl-v3-cqc |
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Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.
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Licence: Open Government Licence v3.0 · Source: official register
Last verified against the official source: 2026-08-05