Highwater House

104 Westwick Street, Norwich, NR2 4SZ

CQC overall rating

Outstanding

Care type

Registered without nursing

Beds

22

Rating published 26/03/2019 about 7 years ago. The CQC does not re-inspect on a fixed schedule, and a home can change considerably between inspections. Treat an older rating as a starting point, not a current verdict.

The five CQC rating areas

The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-led
Outstanding

Provider and contact

Registered provider
St Martins Housing Trust
Local authority
Norfolk
Telephone
01603766627
Read the official CQC inspection report
Full official record and sources
Official regulator record
NameHighwater House
Location Name · observed 2026-08-04 · ogl-v3-cqc
CQC location ID1-119736051
Location ID · observed 2026-08-04 · ogl-v3-cqc
ProviderSt Martins Housing Trust
Provider Name · observed 2026-08-04 · ogl-v3-cqc
CQC provider ID1-101667199
Provider ID · observed 2026-08-04 · ogl-v3-cqc
StatusActive on the CQC register
Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc
Regulated service typesCare home service without nursing
Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc
Beds22
Care homes beds · observed 2026-08-04 · ogl-v3-cqc
CQC overall ratingOutstanding
Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc
Rating published26/03/2019
Publication Date · observed 2026-08-04 · ogl-v3-cqc
Address104 Westwick Street, Norwich
Location Street Address · observed 2026-08-04 · ogl-v3-cqc
PostcodeNR2 4SZ
Location Postal Code · observed 2026-08-04 · ogl-v3-cqc
UPRN200004366230
Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc
Local authorityNorfolk
Location Local Authority · observed 2026-08-04 · ogl-v3-cqc
CQC rating: SafeGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: EffectiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: CaringOutstanding
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: ResponsiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: Well-ledOutstanding
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating published26/03/2019
Publication Date · observed 2026-08-04 · ogl-v3-cqc
Official CQC reporthttp://www.cqc.org.uk/location/1-119736051
URL · observed 2026-08-04 · ogl-v3-cqc

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Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

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Licence: Open Government Licence v3.0 · Source: official register

Last verified against the official source: 2026-08-05