West Bank Residential Home

Walford Road, Ross-on-Wye, HR9 5PQ

CQC overall rating

Good

Care type

Registered without nursing

Beds

42

Rating published 05/08/2023 about 3 years ago. The CQC does not re-inspect on a fixed schedule, and a home can change considerably between inspections. Treat an older rating as a starting point, not a current verdict.

The five CQC rating areas

The CQC rates each area separately. A home can score differently in each, so it is worth reading all five rather than only the overall rating.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Provider and contact

Registered provider
West Bank Residential Home Limited
Local authority
Herefordshire, County of
Telephone
01989562741
Read the official CQC inspection report
Full official record and sources
Official regulator record
NameWest Bank Residential Home
Location Name · observed 2026-08-04 · ogl-v3-cqc
CQC location ID1-486739010
Location ID · observed 2026-08-04 · ogl-v3-cqc
ProviderWest Bank Residential Home Limited
Provider Name · observed 2026-08-04 · ogl-v3-cqc
CQC provider ID1-460631718
Provider ID · observed 2026-08-04 · ogl-v3-cqc
StatusActive on the CQC register
Dormant (Y/N) · observed 2026-08-04 · ogl-v3-cqc
Regulated service typesCare home service without nursing
Service type - Care home service with nursing · observed 2026-08-04 · ogl-v3-cqc
Beds42
Care homes beds · observed 2026-08-04 · ogl-v3-cqc
CQC overall ratingGood
Location Latest Overall Rating · observed 2026-08-04 · ogl-v3-cqc
Rating published05/08/2023
Publication Date · observed 2026-08-04 · ogl-v3-cqc
AddressWalford Road, Ross-on-Wye
Location Street Address · observed 2026-08-04 · ogl-v3-cqc
PostcodeHR9 5PQ
Location Postal Code · observed 2026-08-04 · ogl-v3-cqc
UPRN200002634794
Location UPRN ID · observed 2026-08-04 · ogl-v3-cqc
Local authorityHerefordshire, County of
Location Local Authority · observed 2026-08-04 · ogl-v3-cqc
CQC rating: SafeGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: EffectiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: CaringGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: ResponsiveGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
CQC rating: Well-ledGood
Latest Rating · observed 2026-08-04 · ogl-v3-cqc
Official CQC reporthttp://www.cqc.org.uk/location/1-486739010
URL · observed 2026-08-04 · ogl-v3-cqc

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Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

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Licence: Open Government Licence v3.0 · Source: official register

Last verified against the official source: 2026-08-05